frequently asked questions
can i purchase a license?
purchases are currently unavailable. check pricing for updates on plans and durations.
which game does shoebill support?
shoebill is for counter-strike 2. system requirements haven’t been announced.
how do i activate a license?
activation instructions aren’t available yet.
can i create an account?
yes. create an account from the get access link. purchases and license access are not available yet.
can i reset my password?
use forgot password on the sign-in page. recovery email is available when shoebill's mail service is configured.
what is the refund policy?
refund terms haven’t been published.
where can i get support?
a support channel hasn’t been announced.
where are the terms and privacy policy?
both drafts are linked in the footer.